(561) 757-4881
Solutions
Managed IT ServicesHelp desk, monitoring, Microsoft 365, backups and security.Business Phone SystemsDesk phones and apps on one number, connected to your CRM.CRM & Phone IntegrationCaller details on screen and calls logged automatically.Healthcare & Compliance ITIT designed to support HIPAA and PCI DSS requirements.
Engineering
Software EngineeringCustom platforms, applications and integrations.AI & AutomationAI assistants and workflows connected to your data.Cloud & InfrastructureCloud environments, deployment and architecture.Boca Raton · Miami · Sunny Isles Areas we serve Schedule a Demo

Solutions/Managed IT

Managed IT services

IT support that keeps your office running

We monitor, maintain and support your computers, network, Microsoft 365 and backups, so your team can work without interruptions and you do not need an in-house IT department.

Get Managed IT Support
See what is included

Who it is for

Managed IT for businesses of all types

If your team depends on computers, email, Wi-Fi and files to serve customers, managed IT keeps those systems working, secure and up to date.

Offices and professional firms

Law, accounting, insurance and consulting teams that depend on email, shared files and secure laptops.

Retail and real estate

Stores and brokerages with front desks, Wi-Fi, payment devices and agents who work on the go.

Growing teams without IT staff

Businesses that have outgrown “the person who is good with computers” and need a dependable IT team.

What’s included

Everything your business needs to stay operational

01

IT Support & Help Desk

Responsive support for your team whenever something needs fixing.

02

Proactive Monitoring

Continuous visibility into devices, servers, network and cloud services.

03

Network Management

Secure, reliable connectivity across offices, Wi-Fi and remote teams.

04

Microsoft 365 Management

Users, licenses, email and collaboration tools managed for you.

05

Cloud Management

Cloud environments configured, monitored and kept cost-efficient.

06

Device Management

Laptops, desktops and mobile devices enrolled, patched and secured.

07

Backup & Recovery

Automated backups and a recovery plan to get you running again.

08

Cybersecurity

Layered protection, access policies and security monitoring.

How it works

How Maximize Managed IT Works

A continuous loop across your whole infrastructure — not a ticket queue.

CONTINUOUS LOOP
LIVE SIGNALSLive
CPU41%
Disk64%
Network32%
248 endpoints · 12 APs · 3 cloud tenants
01 · MONITOR

We monitor devices, network and cloud services continuously.

ALERTP2
Disk latency rising on FS-02
Detected 09:12 · correlated with the nightly backup job. Owner assigned.
02 · IDENTIFY

Issues are detected, correlated and prioritised early.

TICKET #4821RESOLVED
Snapshot taken
Storage rebalanced
Service verified
User notified · 18 min
03 · RESOLVE

Our team and automation fix it and keep you informed.

RECOMMENDATIONS
Move backup window to 01:00
Consolidate 3 underused VMs
Replace 4 end-of-life laptops
Quarterly review with your team
04 · OPTIMIZE

Every fix feeds improvements back into your environment.

Getting started

How we take over your IT

1. Assessment

We review your users, devices, network, email, files, phones and current security, and show you what needs attention first.

2. Setup and onboarding

We fix urgent issues, standardize devices and accounts, and set up monitoring, backups and security.

3. Ongoing support

Your team gets help desk support, proactive maintenance and regular reviews of your environment.

Pricing and timeline are provided after the assessment.

Two levels of service

Managed IT or Healthcare & Compliance IT?

Both include day-to-day support. Offices that handle patient or card-payment information need extra safeguards.

Managed IT

For any business

Day-to-day IT support and maintenance for offices of every type.

  • Help desk and remote support
  • Monitoring, updates and patching
  • Network, Wi-Fi and device management
  • Microsoft 365 and cloud administration
  • Backup, recovery and cybersecurity
Get Managed IT Support
Healthcare & Compliance IT

For regulated offices

Everything in Managed IT, set up for offices that handle patient or payment information.

  • Safeguards designed to support HIPAA requirements
  • Multi-factor sign-in and role-based access
  • Encrypted devices, email, files and backups
  • Separate networks for staff, guests and devices
  • Card-payment setups that support PCI DSS requirements
Explore Healthcare & Compliance IT

One ecosystem

One technology partner

People, devices, network, cloud, security, software and support — managed as one connected environment, with Maximize at the center.

  • One point of contact

    A single team for your IT, cloud, software and communications.

  • One view of your environment

    Monitoring and reporting across every layer in one place.

  • Built by engineers

    The team that builds your software also runs your infrastructure.

FAQ

Questions about managed IT

What does managed IT include?

Help desk support for your staff, proactive monitoring and updates, network and device management, Microsoft 365 and cloud administration, backups and cybersecurity. The exact scope is agreed after the assessment.

How does help desk support work?

Your team contacts us when something is not working or when they need help. We resolve most issues remotely and schedule on-site work when it is needed.

Do you manage Microsoft 365?

Yes. We manage user accounts, email, Teams, OneDrive and SharePoint, sign-in security and licenses, and help move email and files from other systems when needed.

Can you take over from our current IT provider?

Yes. We start with an assessment, document what you have today and plan the handover so your team is not left without support.

How is pricing determined?

Pricing is provided after the assessment and depends on the number of users and devices and the services you need.

We are a medical office. Is this the right service?

If your practice handles patient information, look at Healthcare & Compliance IT. It includes managed IT plus safeguards designed to support HIPAA requirements.

Managed IT

Stop managing IT problems. Start managing your business

Get Managed IT Support